Jones, Walker & Lake maintains in strict confidence the information of our clients in accord with the ethical requirements of lawyers set by the Virginia State Bar.
In the course of our practice we often collect very personal information from our clients in order to serve their needs, such as their address, phone numbers, birth date, credit card and social security numbers, email addresses, business interests and connections, banking account information, plans for the disposition of their estates, financial circumstances and records, the identity of family members, and so forth. This information is preserved both in our paper files and in electronic form in our computers.
We believe our clients have a legitimate interest in knowing how we use and protect this information so that it remains private and unavailable to those who have no reason to have access to it and those whom our clients do not want to have it. This would include friends and family members unless we have been instructed otherwise.
Paper files are either destroyed after a matter is completed or scanned and stored in the firm's secured servers. After being scanned the original file is shredded unless requested by the client. Original documents, including wills and trusts, are usually given to the client upon execution or, if they prefer, are secured in a lock box at a local bank, to which only firm lawyers have access.